DocuConsist (docuconsist.com) is a document-consistency tool for cross-border sellers, with an FOB responsibility check on freight invoices. This policy explains how we handle your data. Version / last updated: 2026-08-05.
1. What we store
We only keep analysis results after you sign in, to power cross-session cumulative features. What we store is structured fields and aggregated results, not the original files:
- Account: email (for sign-in and notices). Passwords are stored as scrypt hashes; the server never holds plaintext.
- Bill line items: tokenized, no plaintext.
- Consent record: the policy version you accepted, the time, and the IP at acceptance.
2. What we do not store
- Your uploaded original PDF / image / Excel is never written to our storage; it is processed in memory / temp and deleted as soon as results are produced, and temp directories are cleaned periodically.
- Personally identifiable info such as tracking numbers is stored as a token, never in recoverable plaintext.
3. Why we store it
To provide cumulative features such as "checks run across your shipments" and "anomaly trend" that need data across multiple analyses. You can export it anytime from your account page.
4. How long we keep it
Rolling 24-month deletion: bill data older than 24 months is cleaned automatically per settings.retention_months (cascading to line items / exchange rates / summaries).
5. Redaction
- You can redact sensitive fields in the browser before upload; redaction happens locally, so the original never enters the analysis result.
- Your own identifiers (company / address / consignee, etc.) can be tokenized; the carrier name is kept in plaintext — because a finding like "carrier grading" is only actionable if the counterparty name is known; otherwise it loses its value.
6. Third-party services
In rare cases (only when local parsing fails) we call a cloud OCR fallback service to recover the text from a scan. That result is used purely to read characters and never to make any call; we do not name the specific vendor. Apart from that, we do not share your data with any third party.
For privacy questions, contact privacy@docuconsist.com